Last updated: October 2026 · version 2.0
This page explains, with no fine print, what personal data we collect on emignia.com, what we use it for, who we share it with and what you can do about it.
Emignia is a brand of Grupo EMIGNIA SPA, a company incorporated in Chile. Grupo EMIGNIA SPA is the controller of the personal data collected on emignia.com, in its Spanish, English and Portuguese versions.
For any question or request about your data, write to hola@emignia.com. The same address is our contact point for data protection matters, including the data protection officer (encarregado) contact required by Brazil’s LGPD.
We only ask for the data each feature needs. This is the complete list:
| Channel | Data | Purpose | Legal basis |
|---|---|---|---|
| Contact form | Name, email and message. Company, phone and service of interest are optional. | Answer your inquiry and, if you ask, prepare a proposal. It arrives in our inbox. | Your consent (form checkbox) and the pre-contractual steps you request. |
| Free SEO audit | Your website URL, your email and the result of the analysis. | Show you the result, send it to you and contact you about it. It is stored as a sales lead in a database on our own server. | Your consent (form checkbox). |
| AI chat | The messages you type and the page language. | Answer your questions. Messages go through our automation server (n8n, self-hosted) and are processed by an OpenAI model. The assistant has no persistent memory: it does not keep a history of your conversations. | Your consent: the chat informs you up front, and sending a message is a voluntary action. |
| Whatever you write to us on WhatsApp. | Answer your inquiry. The site only has a link: WhatsApp (Meta) does not load until you click it. | Your consent and the pre-contractual steps you request. | |
| Analytics | Cookie identifiers, pages viewed, device, browser, approximate location and, in Microsoft Clarity, recordings of how the page is used (clicks and scrolling). | Measure and improve the site with Google Analytics 4 and Microsoft Clarity. | Your consent. Only active if you accept the “Analytics” category. |
| Advertising | Cookie identifiers and conversion events (for example, that you submitted a form). | Measure our campaigns and show ads to people who visited the site, with Google Ads and Meta Pixel. | Your consent. Only active if you accept the “Advertising” category. |
| Spam protection | IP address and technical browser data, processed by Cloudflare Turnstile. | Prevent spam and abuse on the forms. | Our legitimate interest in protecting the site and its forms. |
Contact form
Free SEO audit
AI chat
Analytics
Advertising
Spam protection
We do not ask for sensitive data such as health information or bank details. Please do not include it in your messages or in the chat.
You provide all the data directly, or your browser generates it while you visit the site. We do not buy databases or obtain your data from third parties.
We do not sell your data. We only share it with the providers we need to run the site and, when the law requires it, with authorities. Google, Meta and Microsoft also process data under their own privacy policies.
| Provider | Purpose | Location |
|---|---|---|
| Hetzner Online | Hosting for the site, the automation server and the audit lead database. | Germany |
| Zoho Mail | Email: receiving form submissions and replying. | Outside Chile, depending on the account region |
| OpenAI | AI model that writes the chat answers. | United States |
| Cloudflare | DNS and spam verification (Turnstile). | United States and global network |
| Google Analytics 4 and Google Ads, only with your consent. | United States | |
| Meta Platforms | Meta Pixel (ads on Facebook and Instagram), only with your consent. | United States |
| Microsoft | Microsoft Clarity (usage analytics), only with your consent. | United States |
Hetzner Online
Zoho Mail
OpenAI
Cloudflare
Meta Platforms
Microsoft
As the table shows, most of these providers are outside Chile and Brazil, mainly in Germany and the United States, so your data may be transferred to those countries. We work with providers that publish their data processing terms, and we tell you about it here and on each form before you send us anything.
We keep data only as long as it serves the purpose it was given for:
We use HTTPS across the whole site. Our servers are our own and access is restricted; the audit lead dashboard is password protected; forms have spam verification; and only the people handling your request can access your data.
No measure is foolproof. If an incident affects your data, we will notify you and, where required, the authorities.
The SEO audit automatically scores a website, not a person. We do not make automated decisions that have legal effects on you.
If you accept advertising cookies, Google and Meta may add you to audiences to show you ads (advertising profiling). You can withdraw that consent at any time.
Regarding your personal data, you have the right to:
To exercise them, email hola@emignia.com saying which right you want to exercise and something that lets us identify you, such as the email you used. It is free, and we reply within the legal deadlines. If you are not satisfied, you can file a complaint with Chile’s Personal Data Protection Agency once it is operating, or with Brazil’s Autoridade Nacional de Proteção de Dados (ANPD) if you are in Brazil.
We use cookies that the site needs to work and, only if you accept them, analytics and advertising cookies. The details of each one (name, provider, purpose and duration) are in the Cookie Policy. You can change your choice at any time from “Cookie settings” at the bottom of every page.
The site is aimed at companies and professionals. We do not knowingly collect data from people under 18. If we find that a minor has sent us data, we delete it.
We process your data under Chile’s Law 19.628 on the protection of private life, currently in force, and Law 21.719, which amends it and takes effect on December 1, 2026. For people in Brazil we also apply the Lei Geral de Proteção de Dados (Law 13.709/2018).
If we change this policy, we will update the date and version at the top of the page. If the change is significant, we will announce it on the site.