Emignia
AI Automation · Scheduling

Your customers book, confirm and reschedule on WhatsApp.

An assistant connected to your calendar offers open slots, books, reschedules or cancels, and sends a reminder the day before asking customers to confirm.

Let’s talk about your case →Message us on WhatsApp

// Before and after

Your calendar no longer depends on someone picking up.

Today

  • Booking depends on someone being free to answer the phone or the chat.
  • The front desk spends much of the day coordinating times by message.
  • Reminders are sent by hand, or not at all.
  • Slots go empty because the customer didn’t say they weren’t coming.

With scheduling and reminders

  • Customers see real open slots and choose, at any time of day.
  • The booking lands in your calendar instantly, without going through anyone.
  • The reminder goes out automatically and customers confirm or reschedule in the same chat.
  • Your team sees who confirmed and who freed up their slot.

// How it works

Your calendar, taking bookings on WhatsApp, in four steps.

  1. We connect your calendar

    Google Calendar, systems like Dentalink or any calendar with an API: the assistant reads and writes to your real calendar.

  2. We set the rules

    Services, durations, staff, locations, hours and how far ahead people can book or cancel.

  3. We set up reminders

    When they go out, using WhatsApp-approved templates, and what happens if the customer doesn’t reply.

  4. Monitoring and adjustments

    Monitoring with alerts and adjustments based on how your customers book.

// What’s included

Book, reschedule, cancel and remind, in the same conversation.

The assistant never makes up times: it checks your calendar on the spot and only books what is free.

  1. Booking

    Offers open slots by service, staff member or location, and books the one the customer picks.

  2. Reschedule and cancel

    Customers change or cancel their appointment on WhatsApp and the calendar updates instantly.

  3. Reminder with confirmation

    An automatic message before the appointment to confirm, reschedule or free up the slot.

  4. Hand-off to the front desk

    If the customer asks for a person or the case is unusual, the conversation goes to your team.

Works with

  • WhatsApp Business API
  • Google Calendar
  • Dentalink
  • Your scheduling system (via API)
  • Google Sheets

// FAQ

What people ask us about WhatsApp scheduling and reminders.

How does WhatsApp appointment booking work?

The customer writes asking for an appointment, the assistant checks your calendar right then, offers the open slots and books the one they choose. The appointment is saved in your calendar without anyone typing it in.

Does it connect to my scheduling system?

Yes, if your system has an API. It works with Google Calendar, with systems like Dentalink and with other calendars that allow checking and booking slots automatically.

How do the reminders work?

Before each appointment a message is sent using a WhatsApp-approved template. The customer replies to confirm, reschedule or cancel, and the calendar updates with their answer.

What if the customer wants to talk to a person?

The assistant hands the conversation to your team, who see the whole thread in a shared inbox and continue from there.

Does it work with several locations or staff members?

Yes. Rules are set by location, staff member and service, and the assistant only offers the slots that match what the customer asked for.

Reviewed by · Updated

// Other solutions

They work together.

// Let’s talk

How much time does your team spend coordinating appointments on WhatsApp?

Tell us which calendar you use and we’ll show you how it would work connected.

Let’s talk about your case →Message us on WhatsApp