Emignia
Service · AI Automation

WhatsApp assistants and automations.

An AI assistant that handles WhatsApp and internal processes that run on their own: quotes, lead logging, alerts and reports. Connected to your systems, so your team can focus on what matters.

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// How it works

Your customer writes. The AI replies, books and logs everything.

An assistant connected to your calendar and CRM answers on WhatsApp 24/7. This is a sample conversation.

  1. Customer writes
  2. AI replies
  3. Appointment booked
  4. CRM updated
IA

Virtual assistant

online

Example

// What can we automate with AI in your business?

What happens on WhatsApp and what happens behind it.

We start with the tasks that repeat every day and connect them to the systems you already use.

  1. WhatsApp support and scheduling

    An AI assistant answers questions, books and confirms appointments, and hands the conversation to your team when needed.

  2. Automated quotes

    The customer asks, your price list does the math and the quote goes out as a PDF in your format. Your team reviews instead of drafting from scratch.

  3. Organized leads in your CRM

    Contacts from WhatsApp, social media and forms logged with their source, assigned to an owner and flagged if left unanswered.

  4. Internal processes and integrations

    Reports, alerts, data transfer between systems and scheduled tasks. We connect your CRM, calendar, spreadsheets and management system.

// Solutions

Start with what takes up most of your team’s time.

Each solution adapts to your systems and the way you serve customers. See how each one works.

// Why choose our AI automation?

Automations that work day to day.

  1. Connected to real systems

    AI connected to your calendar, CRM or spreadsheets, so the assistant works with your real data. Not a template chatbot.

  2. Process first, tool second

    Before automating we understand how your team works. If a task doesn’t need AI, we solve it with a simple workflow.

  3. Maintained over time

    An automation nobody maintains breaks when something changes. Monitoring with alerts and adjustments are included.

  4. One task at a time, with visible results

    We start with the task that takes up most of your team’s time. Once it works, we add the next one. No never-ending projects.

// How we work on automation, step by step

Review, design, build and support.

  1. 01

    Week 1

    Process review

    We go over with your team which tasks repeat, where customers get lost and which systems you use. We prioritize what has the most impact.

  2. 02

    Week 2

    Automation design

    We map out step by step how the automation will work and go over unusual situations with you before building.

  3. 03

    Weeks 3-4

    Implementation

    We build the automation, connect it to your systems and test it with real cases from your business.

  4. 04

    Month 2+

    Pilot and support

    Team training, continuous monitoring and adjustments based on real usage.

// AI and automation FAQ

What people ask most about AI.

What is AI process automation?

It means connecting your systems so repetitive tasks run on their own, and using AI where text needs to be understood: reading a WhatsApp message, interpreting a request or classifying a lead. For example, an assistant that books on WhatsApp or a quote generator that builds the PDF.

Do I need AI or is simple automation enough?

Often you don’t need AI. An automation with simple rules solves many cases. AI adds value when there is free text, context-dependent decisions or conversations with customers.

Is my data safe?

Automations run on our own servers or yours, not on third-party automation platforms. Your accounts, numbers and data stay in your company’s name.

How is it priced?

There is an initial implementation and a monthly support and maintenance fee. We quote a fixed scope after the review.

Does it replace people?

It replaces tasks, not people. Your team frees up time for what AI doesn’t do: selling, handling complex cases and thinking strategically.

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// Success stories

Real projects, not demos.

We work with healthcare, tourism, retail and industrial companies across LatAm. See some of our projects in the success stories section.

See success stories

// Let’s talk AI

What are you doing by hand that should be automated?

Let’s talk about your case and we’ll tell you which tasks are worth automating first.

Talk to Emignia →Chat on WhatsApp