Emignia
AI Automation · WhatsApp

A WhatsApp AI assistant that answers, books and hands off to your team.

A WhatsApp chatbot that understands what your customers write, answers with your business information and gets the job done: books, logs the contact or passes the conversation to a person.

Let’s talk about your case →Message us on WhatsApp

// Before and after

What changes when WhatsApp has an assistant.

Today

  • Messages sent at night or on weekends wait until the next business day.
  • Your team answers the same questions over and over.
  • Customer details stay in the chat and never reach your CRM or spreadsheet.
  • When several people use the same number, nobody knows who replied to what.

With the assistant

  • The assistant replies right away, outside business hours too.
  • Frequent questions are answered with information you approved.
  • Every contact is logged with their details and the reason they wrote.
  • Anything that needs a person reaches your team with the full conversation.

// How it works

From the way you serve customers to a WhatsApp assistant, in four steps.

  1. We learn how you serve customers

    We review the most common questions, your hours, your services and when a person should step in.

  2. We connect your systems

    We set up the official WhatsApp Business API on your number and connect it to your calendar, CRM or spreadsheet.

  3. We test before launch

    We test it with real conversations from your business and refine the answers before your customers use it.

  4. We keep it running

    When your hours, prices or services change, we update the assistant so it always answers with current information.

// What’s included

An assistant that talks and also does the work.

It is not a button menu: it understands messages written in the customer’s own words and acts on your systems.

  1. AI conversation

    Understands questions written any way and answers only with your business information.

  2. Actions in your systems

    Checks availability, books, logs data or sends documents without anyone stepping in.

  3. Hand-off to your team

    When needed, the conversation moves to a person in a shared inbox, with the full history.

  4. Monitoring and improvements

    Alerts if something fails and regular adjustments based on what your customers ask.

Works with

  • WhatsApp Business API
  • Google Calendar
  • Dentalink
  • HubSpot
  • Google Sheets
  • Your CRM or system (via API)

// FAQ

What people ask us about WhatsApp chatbots.

What is the difference between a WhatsApp chatbot and an AI assistant?

A menu chatbot answers with fixed options ("press 1, press 2"). An AI assistant understands what customers write in their own words and also takes action: it checks the calendar, logs data or hands off to your team.

Do I need the WhatsApp Business API?

Yes. Automated replies run on the official WhatsApp Business API (Meta’s Cloud API). We help you set it up on your number, and the number and account stay in your company’s name.

What happens when the assistant doesn’t know the answer?

It passes the conversation to someone on your team, who sees the whole thread in a shared inbox and continues from there. We agree with you on the cases that always go to a person.

Which systems does it connect to?

Your calendar (Google Calendar or systems like Dentalink), your CRM (HubSpot or others), Google Sheets and your own systems, as long as they have an API.

How long until it’s up and running?

It depends on how many systems need connecting. We start with a review, build it, test it with real conversations and then run a pilot period to fine-tune it before full operation.

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// Other solutions

They work together.

// Let’s talk

How many WhatsApp conversations does your team answer by hand?

Tell us how you handle customers today and we’ll show you what an assistant can take over.

Let’s talk about your case →Message us on WhatsApp